Forum Discussion

Emily0901's avatar
Emily0901
Tuning in
2 years ago

TiVo box freezes switches off

My TiVo box has recently started to freeze the picture or just switch off and odd recorded programmes 

 are pixelated 

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 years ago

    Hi Emily0901 

    Do you have more than one set top box as you previously had issues with a V6 box <here> which needed replacing due to a faulty hard drive?

  • Megan_L's avatar
    Megan_L
    Forum Team (Retired)
    2 years ago

    Hi Emily0901, 

    Thanks for posting this on our Community Forums, sorry if this is the same issue that you had a while ago that newapollo has highlighted! 

    I can see that you may have already got something in place for this by checking your services on my side. 

    Could you confirm if that's the case please?

    If not, we're still here to help!

    Thanks,

    Meg