Forum Discussion

monet208's avatar
monet208
Dialled in
2 months ago
Solved

TiVo box and LG TV remote issue

Vm community

 

Help

New TiVo box installed in another room

New LG tv

In our other room- same setup- when we press the power button of the Virginmedia remote the tv screen goes straight to Virginmedia page

The new same setup when pressing the power button of the Virginmedia remote the LG television starts on the LG home screen

Then you have to point it’s remote at the Virginmedia set top box icon to get into Virginmedia

Help needed to get this  lg television to open on the Virginmedia page when pressing the vm remote power on

Thanks

 

[mod - title edited for clarity]

  • monet208's avatar
    monet208
    2 months ago

    A TiVo box 

    I’ll have a look at the TV settings to see if I can find something called primary input

    Thanks

8 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 months ago

    Sounds like the new LG television needs to change its primary input to the VM TV box (which box is it ?)

    • monet208's avatar
      monet208
      Dialled in
      2 months ago

      A TiVo box 

      I’ll have a look at the TV settings to see if I can find something called primary input

      Thanks

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        2 months ago

        Hello monet208,

        Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV at the moment. Has the help from the forum members resolve the issues for you?

        Kind Regards,

        Steven_L

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    2 months ago

    Unless there is a good reason always connect your box to the TV's HDMI 1. Before turning off the TV press the home button. When you turn on the TiVo it should turn on TV as well and open last used page.

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 months ago

      Thank you for posting this Roger_Gooner.

      Are you having some remote issues also?

  • Richardr1's avatar
    Richardr1
    Superfast
    2 months ago

    It's the LG TV and you need to change a couple of settings.

    On mine it is under all settings - general - additional settings - home settings.

    Toggle off "home auto launch" and "home promotion"

    It will vary by model, sometimes general is called system, and I am sure there are others, but have a look on the TV settings.