Forum Discussion
6 Replies
- Roger_GoonerAlessandro Volta
It's working on my 360. Are you leaving your box on standby so it gets updates overnight? Or have you rebooted it (unplug, wait 30 seconds and plug back in).
- newapolloVery Insightful Person
Hi Markjc,
Which actual set top box do you have so we can move your thread to the correct forum ? You've previously posted in the tivo and V6 forums. (The forum staff don't generally look in the chatter and natter forums where you've posted.)
That channel is 'off air' and broadcasts Teleshopping between 8am and 11am
What happens when that channel is off air? Is it a blank screen? A black screen? Pixellation?
Are any error codes and messages displayed when that channel is off air? If so which ones?
I don't have any problems with that channel on my 360 either. Do you have any issues with Comedy Central HD, U&Alibi HD, CNBC HD, 4SevenHD, BBC NEWS HD & TNT Sports 1 HD? They are all carried on the same mux as Sky Sci HD
Check you cabling is snug and tight, without any kinks, especially the white coaxial and the small white cable adapter as they can cause problems with the signals.
- MorkjcTuning in
its for a tivo box
- japittsVery Insightful Person
And one of the other questions posed above?...
What happens when that channel is off air? Is it a blank screen? A black screen? Pixellation? Are any error codes and messages displayed when that channel is off air? If so which ones?
The channel views fine on my V6 also.
- MorkjcTuning in
i get there is a problem with the channel with error code WO2 I have rebooted tivo box a few times
- japittsVery Insightful Person
W02 is a TiVo-software "loss of signal" error. Check the other channels listed by newapollo in his post above - to remind you, Comedy Central HD, U&Alibi HD, CNBC HD, 4SevenHD, BBC NEWS HD & TNT Sports 1 HD
All those channels are carried on the same frequency as Sky Sci-Fi HD, and should be equally affected by a signal fault.
Check for known area faults on the automated 0800 5610061 status line but if nothing's reported, presume the issue is specific to your cabling/install and you'll need a tech visit. Primary fault reporting is by phone - 0345 4541111 or 150 from a VM landline. Staff should respond on this board if you don't mind waiting a couple of days - much depends how urgently you want this rectified.
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