Forum Discussion

TooManyChips's avatar
TooManyChips
Joining in
11 months ago

Pixellation and sound distortion

V6 box is faulty.  Recorded shows are randomly pixelated and have distorted sound.  Series Links have been disappearing and on occasions I am unable to delete recordings.  It is noisy and running hot.  This has been getting worse the last couple of months.  

Please can someone from Virgin Media contact me to arrange a replacement V6 box as it seems the hard drive on this one is starting to resemble a Norwegian Blue parrot.

Thanks.

2 Replies

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    10 months ago

    Hey TooManyChips Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the TV box you are having. 😢
    I will assist you on this and send a private message for further support.

    Kind regards,
    Ilyas.