Marcus_10
2 years agoJoining in
Multiple channels pixelated, TV unwatchable
This is a post I'm making on behalf of my mother, who has been experiencing a steadily declining quality of service. Many of her channels are now unviewable due the constant pixelation on screen. As she has found out in the past, getting through to a human being is virtually impossible, and this problem is not going away. The "turn it off and then on again" approach solves nothing, and she's getting sick to death of it. What can be done? Can anything be done? My poor mother is at the end of her tether with Virgin Media, and I quite understand why.