Forum Discussion
I am not sure which TV box I have but for the second day in a row while watching channel 128 (Really) the sound is intermittent. I have rebooted the box but it is still the same. I used the Virgin Media app to run a check but it didnt find anything wrong. the help guide said to chat on line or call. the chat button didnt work and my Virgin O2 mobile wouldnt connect to 150.
so how do we contact to customer services? do they still exist?
the Really channel sound was perfect when I tried it on Freeview so I know that it is not my TV.
Hi petersladdie
For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile (it's included in your free minutes, but chargeable after 60 minutes so redial if the call is going over the hour mark).
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