Forum Discussion

SimbasShadow's avatar
SimbasShadow
Just joined
3 days ago

Green screen

Hi. My tivo box has a green screen and i can't recall exactly what it says but something like a serious issue and is resetting,its been resettin literally for hours n nothing 

Im dislexic so can someone please explain in basic terms whats gone wrong n what i can do to get it working again please and thank you 

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi SimbasShadow

    This will be the green screen of death.  Shown in the picture below.

    It means that your hard drive has failed.  Your tivo will need to be swapped out for a V6 box.

    You should call 150 from a Vm landline or  0345 454 1111  from any other phone and select option 2 (faults).

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.