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asim18's avatar
asim18
Rising star
2 years ago

Accessibility and Vulnerability Policy - TiVo box subtitles

Do you have HD subtitles available on any of your TV boxes yet?

My cheap £20 DVB-S recievers from China have had HD subtitles for about 15 years now.

The subtitle quality on the TiVo box I have is absolutely horrendous; like teletext from 1997.

 

Thanks.

 

[MOD EDIT: Post moved from blog to own thread for assistance]

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there asim18 

    Thank you so much for your post and welcome back to the community forums, it's great to have you back with us. 

    I am so sorry to hear you are facing issues with your subtitles and I would be more than happy to take a look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    2 years ago
    asim18 wrote:

    Do you have HD subtitles available on any of your TV boxes yet?

    My cheap £20 DVB-S recievers from China have had HD subtitles for about 15 years now.

    The subtitle quality on the TiVo box I have is absolutely horrendous; like teletext from 1997.

     

    Thanks.

     

    [MOD EDIT: Post moved from blog to own thread for assistance]

    The TiVO technology is also 15 years old, & VM is phasing these boxes out. It is also third party kit so the hardware capabilities are not VMs responsibility. I believe the new Horizon TV platform has far better subtitling capabilities.