Months ago I received an adaptor. It said I would be notified when to swap over. Today I missed an important call and have found the line is dead. Plugged in the adaptor and it is working off the hub.
What happened to the notification ?
Hi, I was aware of the switchover as VM sent me an adaptor to plug in.
VM also said "When it’s time to switch, we’ll get in touch to let you know."
But they didn't let me know, so I've been paying for a service for days/weeks ? that I don't have.
When was my line switched over ?
For us to give you this information we'll need to discuss this over private message. I've popped you a message over now.
Alex_Rm
