Forum Discussion

JordxDx's avatar
JordxDx
Joining in
10 months ago

Switching with no landline

Hi, 

I keep getting calls upon calls upon CALLS from Virgin Media about the new landline switchover taking place. I don't have a landline with Virgin Media, have been a virgin customer for 3-4 years and have never used a virgin landline. I only have Broadband with them. Do I need to worry about making the switch or an continue as I am doing? 

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    10 months ago

    Probably scam calls. The switchover of the landline phones to use the VM hub is on hold. There is no published date as when it will resume.

  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    10 months ago

    Hi there JordxDx 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you have faced this issue with your service and some calls from us! I'd be more than happy to check this with you via a private message.

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.