Forum Discussion

selem666's avatar
selem666
Tuning in
2 years ago

new phone over internet very quiet

Since virgin switched our landline to 'over internet' (plugged into router we can barely hear the person calling us. Tried rebooting router, no change. Anybody any ideas?

3 Replies

  • Hi selem666,

    Thank you for your post. I'm very sorry to hear about the issue with your landline service. 

    Have you been able to try an alternative handset on the line?

    ^Martin

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      We cannot recommend what handset to use. We can only ask that you try an alternative handset. 

      ^Martin