Forum Discussion

natpick79's avatar
natpick79
Joining in
9 days ago

virgin tv go app

the app will not let me sign in it just resets to login page,checked my details and are all correct,any ideas?

 

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    8 days ago

    Hi natpick79 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues you are facing with the Virgin TVGO app. Have you checked to ensure the app is the latest version and that your device is compatible with the Virgin TVGO app, also are you able to log into your online account using the same email address and password?

    Please let us know. 

    Sabrina