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Monic79's avatar
Monic79
Joining in
2 years ago

virgin tv go app doesn’t work on ipad

I keep receiving an oops sorry something went wrong message on my iPad when trying to load virgin tv go. It works on other apple devices I have but not this one.

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Monic79 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having 😔

    Are you getting the same error message when trying to access TV Go on your iPad through the app and a browser?

    General advice on using the TV Go app and website can be found here. 

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel