Virgin Go

Hi 

I had a problem a month or two ago with Virgin Go making me sign in every time I watched a programme. After several sign in's I was blocked because I had used up the 5  sign in's.  All that time I only ever used my Microsoft PC to log in ....never on any other device.

The problem was eventually sorted after a while and it has been ok until now.

In the last couple of weeks V Go I am having to sign in the same device (my PC) each time I try to watch a programme. I am still only ever accessing V Go with my PC.

I have deleted 2 of the 4 registered PC settings but V Go now shows that I have only 1 of 3 changes able to be made in future so I very soon will be blocked again.

What is going on with Virgin Go.

I am a very unhappy customer paying a lot to get poor service.

Can somebody tell me what the problem is every time I log into V Go with my one and only PC device.

Thanks

JS2910

JS2910

In the last couple of weeks