Forum Discussion

bobbles69's avatar
bobbles69
Tuning in
12 months ago
Solved

Unable to view recordings on TV Go.

I'm currently unable to view recordings on my phone or tablet using TV Go. I get a message to switch on my Virgin TV Box even though it's already on.  I've tried rebooting my Virgin box and Hub, also...
  • overawy's avatar
    overawy
    12 months ago

    I'm having the same issue with the app on Android

    TV box is online but when connecting to the box via the app it says the box needs to be online ~(which it is).  Tried rebooting the box to no avail.

    It's the same if you try it on the Virgin TV Go website.

overawy's avatar
overawy
Tuning in
12 months ago

I'm having the same issue with the app on Android

TV box is online but when connecting to the box via the app it says the box needs to be online ~(which it is).  Tried rebooting the box to no avail.

It's the same if you try it on the Virgin TV Go website.