Forum Discussion

Riia-5's avatar
Riia-5
Joining in
4 months ago

True crime and true crime extra not available

Hi

the channels true crime and true crime extra do not work at the moment on the virgin tv go app, it’s only shows Not Available. Sorry we can’t play this at the moment - 1008 please help 

  • Alio's avatar
    Alio
    Joining in
    4 months ago

    I started having the same problem last night, Tue Crime, True Crime Extra and That’sTV and Legend.

    • newapollo's avatar
      newapollo
      Very Insightful Person
      4 months ago
      Alio wrote:

      I started having the same problem last night, Tue Crime, True Crime Extra and That’sTV and Legend.

      I can replicate those four channels not working on my android app and also the browser version of TVGo

      One slight workaround is that the Legend channel works on the app and browser version if you select  Watch from start.  Sadly that option isn't available with the other three channels.

       

      • Alio's avatar
        Alio
        Joining in
        4 months ago

        I can select Watch from the Start for True Crime, True Crime Extra and Legend but not on That’s TV.

        i am using iPad.

        Thanks for your workaround.