TNT Sports channels aren't available on TV Go
I can watch the TNT Sports channels on my TV 360 but not via TV Go. Is this correct? Eurosport 1 and 2 are available on TV Go, but TNT Sports channels aren't on TV Go. This doesn't seem right.
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They should be there if you subscribe to them. I can view them via TV Go on my smartphone.
Are you using your main (shared) profile on TVGO? If not then it could be that you are using a secondary profile
https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app
Sorry, I should have made it clearer, I wasn't referring to a secondary account.
You can create and change to a different profile(s) which is not a secondary account in order to only view channels associated with that profile.
For example, I have 3 profiles, the original shared profile which lists all channels, a Sports profile which lists the sports channels that I set up for that profile, and my third profile contains only the Movie channels that I added to that profile.
The info below is copied from the How to change your TVGo settings section, sub section Create your personal Live TV lineup and TV Guide using the link from my first post.
Go to the Profile icon > Settings > My Channels, if you want to…
- Removing channels from Virgin TV Go: choose to Show / Hide channels.
- Changing the channel order on the menus for Live TV and the TV Guide: sort channels or reset to the default line-up.
