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Clarefen's avatar
Clarefen
Joining in
9 months ago

Sky sports app saying subscription needed?

I am trying to watch sky sports 1 on the sky sports app which virgin says to go to but it saying that I need a subscription which I have with virgin ?

  • Hey Clarefen Thanks for reaching out to us on the Virgin Media forums. 👋🏼

    I'm sorry to hear about the issues with the Sky Sports subscription you are having. 😢
    May I ask what device you are using to view the Sky Sports app?

    Are you able to uninstall the app and then re-install it? 🧾
    Is this the same for any other devices you have?
    Let us know how it goes and we can go forward from there.

    Kind regards,
    Ilyas.