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- Vecchione12Joining in
The same issue us happening to me. Every time I log in it makes me re-register my device and now I cant log in and can't reset anything
- Zach_RForum Team (Retired)
Hi Vecchione12,
Thank you for your post and welcome to our community forums. We're here to help.
I'm sorry to hear that you need to regularly re-register the same device for Virgin TV Go. Are you clearing your cache and cookies regularly on the device? Are you using any kind of VPN?
Thanks, - japittsVery Insightful Person
Are you renaming your device each time? Or just taking the default model number as offered by the TV Go app?
If the former, try the latter and see if it overwrites the existing device slot.
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