Forum Discussion

Anonymous's avatar
Anonymous
12 months ago

Re: Virgin TV GO - "Oops somethings gone wrong.."

This forum is full of posts now from customers who can not log into the Virgin TV Go app, myself included.

Virgin has clearly got a problem with this app with more people posting on here everyday with the same issue, unable to log in. I reported it to Virgin 2 weeks ago, and it is still not fixed and still no follow up from them with any update.

Why is Virgin ignoring this?

Bad, very bad customer service.

 

1 Reply

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team

    Sorry to hear that you're still unable to access TVGO Anonymous 

    Please do each out back over private message with my colleague that is supporting you on this and we can investigate your issue further at our side.