Content protection standards not met

Question

I am trying to watch TV via microsoft edge but I am getting a content protection standards not met, please advise how to resolve this.

japitts · Answer

Can you post a screenshot of this error?And does this occur on all content, or just specific programmes/channels?

Oleh · Answer

I got this today for the first time too. TV GO on Firefox. Thought it might be some new anti ad blocker rubbish but turned them off and still received popup when opening the TVGO website at any page.

Ashleigh_C · Answer

Hi there shtu123&nbsp;
Thank you so much for your post and welcome back to the forums, it's great to have you here.&nbsp;
I am so sorry that you have faced this issue with your service and thank you to japitts for their advise do far. I'm also so sorry to hear that Oleh is also facing this issue.&nbsp;
Can I ask if either of you have been able to try via another browser at all?&nbsp;

japitts · Answer

I suspect this could be related to HDCP standards, and where the terminal device isn't of the required spec, a lower picture resolution is the result.

Details of the browser versions would be the next check.

shtu123 · Answer

Does it on multiple browsers, screenshot is same as @oleh posted. Occurs when logging in, was getting an error (1002) when trying to play content but that seems to have gone.&nbsp;

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