Lots of Post RS errors and uncorrectable errors. Check all cables and connections are tight and in good condition. Also check for local faults on 0800 561 0061.
I also see the following error in the Network Log - perhaps related?
DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=***********************;CMTS-MAC=***********************;CM-QOS=1.1;CM-VER=3.1;
Hi Co_olin 👋 thanks for coming back to the thread to keep us updated!
Glad to hear the engineers appointment mostly went well, and they were able to help get some of the issues with your speeds sorted. Would be interested to know if the Ethernet issue was happening with the hub before the engineer attended, and if they tested for this during the appointment?
It sounds as though there may be an issue with the ports on the hub itself. I'd like to investigate further and help get this sorted. I will send you a PM to confirm a few account details and offer support. You can find the PM in your Inbox ✉ in the top right corner of the page. We can then return to this public thread with another update when possible.
Thanks for your patience in the meantime! 🌞
