Ordered sim only with o2

Hi how can i contact the virgin team regarding below if the number does not work

Online order reference - XS1000702039

Hi there,

Thanks for contacting Virgin Media about getting some of our services. It's great to hear you're thinking of joining us!

We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up, so just call our team on 0845 650 4500.

As we need to look further into the details of your order before we can go ahead with your install, any pre-payment that you have made online will not be processed until your install date has been confirmed.

We're looking forward to hearing from you!

Kind regards,

The Virgin Media team
many thanks kevan