Forum Discussion

faret's avatar
faret
Joining in
2 years ago

If I upgrade to a higher speed and need to downgrade again after a few months

My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?

3 Replies

  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 years ago

    Its not like the dialup days what speed your on now?

    • Akua_A's avatar
      Akua_A
      Icon for Forum Team rankForum Team
      2 years ago

      Hi faret 

      Welcome to our community forums and thank you for your query.

      Upgrading/downgrading your speeds may trigger a new 18-month contract as seen here https://www.virginmedia.com/existing-customer-deals We would advise calling our team on 0345 454 1111 who can look into all available deals and best advise.

      Thanks,

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    2 years ago

    It's not something you can "boost" like you can with buying more data for use on a mobile phone. New speed, new contract, the majority of which will have a minimum period of 18 months.