Gig2 speed has not been applied
I upgraded from Gig1 to Gig2 this morning, during the upgrade I was told the change would take upto 30 minutes and to reboot the router after that time. After 4-5 hours and multiple reboots the route...
Forum Discussion
I managed to get mine at £50 until late 2025 which was only £6 more than my Gig1 price. Unfortunately still awaiting my upgrade to take effect, I chased again today and was told again to check back in 24 hours.
Thanks for reaching to our Community Forums sincitycsi, and a very warm welcome to you!
Sorry to hear of the delay in having the 2GB speed issued to you.
Our team will be sure to be in touch as soon as this is available.
Thanks,
David_Bn