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steverobertsbbc's avatar
steverobertsbbc
Up to speed
24 days ago
Solved

Gig Broadband Only 100Mb/s

Just moved house and decided to push the boat out and get the gigabit broadband package. However, I'm not even getting 100Mb/s down (93 down, 106 up) from a PC hardwired to the Hub 5. I've checked that I have a 1000Mb/s LAN connection to the Hub and there's no issue there.

Can I get this looked at?

Steve

  • steverobertsbbc's avatar
    steverobertsbbc
    20 days ago

    After some investigation, it was clear that something within Windows 10 itself was responsible for limiting the rate to 100Mb/s. I did try a few things as suggested by others in the same situation, but it was probably running sfc /scannow which ultimately solved the problem (as it does for so many things!) and I'm now back up running at sensible 600Mb/s plus speeds. 

    Thanks for those who offered advice, particularly Carl for introducing me to the very handy realspeed site.

4 Replies

    • steverobertsbbc's avatar
      steverobertsbbc
      Up to speed
      24 days ago

      Ooooh, now that is a very useful website! 

      So... checked the wife's PC using that and she's getting the full fat gig, so clearly something wrong at my PC's end. Changed out cables, direct connection from PC to hub etc, but still no different. Exactly the same PC was getting 220Mb/s on the Hub 5 in my old house, so not sure what's happened there. Tried the onboard NIC rather than the Intel dual port that I usually use, but still the same. Will investigate further!

      Thanks,

      Steve

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    24 days ago

    Most likely cause is the ethernet connection between the Hub and your PC is only operating at 100Mbps instead of 1Gbps. Try a new cable, and check ethernet connection properties in the PC settings.

  • steverobertsbbc's avatar
    steverobertsbbc
    Up to speed
    20 days ago

    After some investigation, it was clear that something within Windows 10 itself was responsible for limiting the rate to 100Mb/s. I did try a few things as suggested by others in the same situation, but it was probably running sfc /scannow which ultimately solved the problem (as it does for so many things!) and I'm now back up running at sensible 600Mb/s plus speeds. 

    Thanks for those who offered advice, particularly Carl for introducing me to the very handy realspeed site.