Forum Discussion

aduff62's avatar
aduff62
Tuning in
8 months ago
Solved

Download and Upload Speeds

I have a Hub4 in modem mode with an ASUS Gaming Router attached and have the 1GB broadband with 105Mbps upload. My speed tests over the last 3 weeks have shown the download speeds to be below 500Mbp...
  • Lee_R's avatar
    Lee_R
    8 months ago

    Hi aduff62 thanks for posting and welcome back to our community.

    Sorry to hear you've been having download/upload speed issues. And sorry for any inconvenience this may be causing.  I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R

aduff62's avatar
aduff62
Tuning in
8 months ago

I'm just waiting for a HUB5 to be delivered to replace my HUB4 and will hopefully solve the issue.

I'm a bit sceptical after seeing a couple of posts about the HUB5 one of which says they are constantly having drops on the connection and another their download speeds have been halved.

I'll report back next week once the HUB5 has been installed over this weekend.

 

aduff62's avatar
aduff62
Tuning in
7 months ago

My HUB5 arrived on Friday 28th June and installed the following day with a breeze.

Download and Upload speeds back to normal in router mode and modem mode, no further issues.

Maybe my HUB4 was faulty?

@Lee_R - Thank you for sorting this for me... 

 

  • Robert_P's avatar
    Robert_P
    Forum Team
    7 months ago

    Thanks for the update aduff62 and glad to hear the issue is now resolved. If you need us in the future, please don't hesitate to get in touch and we'll be happy to help.