Forum Discussion

John345's avatar
John345
Joining in
6 days ago

2Gbps up & down

Hi all

I See Virgin are now offering 2Gbps up & down, but only offering it to new customers in my area, will they be offering it to all customers soon do you think?

 

Thanks

John

 

  • carl_pearce's avatar
    carl_pearce
    Community elder

    Do you have a VM coax connection at home currently?

    https://www.ispreview.co.uk/index.php/2025/03/virgin-media-uk-start-making-xgs-pon-full-fibre-upgrade-available.html

    • Buffer6's avatar
      Buffer6
      Legend

      Coaxial cables, commonly used in broadband connections, can support impressive speeds. The maximum speed achievable with coaxial cables can reach up to 10 Gbps over short distances. However, the actual speed you experience can vary based on factors like cable length, shielding quality, and signal quality. For example, Virgin Media offers speeds up to 2 Gbps for some customers, but this often requires a fiber connection from the cabinet to the home.

      If you're looking for the highest possible speeds, fiber optic connections are generally faster and more reliable than coaxial cables. But coaxial cables can still provide robust performance for many users.

  • Hi we have Coax, but if I go to order as a new customer I can order the 2Gbps 

    • carl_pearce's avatar
      carl_pearce
      Community elder

      2Gbps requires FTTP, which means a fibre cable would require running from the local VM cabinet to your home to replace the existing coax.

      Also keep in mind that other services, like TV, that use coax would no longer work.

  • jhuk's avatar
    jhuk
    Trouble shooter

    AFAIK you can get 2Gb/s in some Coax areas (that is what it was tested on) just not that speed for both UP/DL that is why the HUB5 exist with its single 2.5Gb/s port, the FTTP areas uses the newer HUB5X with a single 10Gb/s port

  • Tudor's avatar
    Tudor
    Very Insightful Person

    All the information that I can find is that VM is introducing 2Gbps in some DOCSIS areas, but as you have found it’s only for new customers. I also suspect they will not be installing DOCSIS connections for new customers. My thoughts are that it’s a phased approach, possibly for various reasons like training of technicians and to stop a rush of existing customers wishing to change. When it becomes available for existing DOCSIS customers I believe it will be by invitation only, not by request. This would give VM more control over the upgrade to FTP.