Forum Discussion

peteclen's avatar
peteclen
Tuning in
4 months ago

1Gb Volt package

Only getting speed of 82Mb in same room as router. 50Mb or less in other rooms. 

VM Connect app hopeless. Keeps failing, saying I appear to be out!!

3 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    4 months ago

    Hi peteclen,

    Thanks for your post and welcome back to our community. 

    I'm sorry to hear you're having some issues with the WiFi.

    Are you having issues ordering a WiFi pod via the connect app?

    I'll send you a private message now so I can check the speed to the hub and help order a Pod if that's what you'd like to do.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    4 months ago

    VM only guarantee 30Mbps download speeds by WiFi.