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usernameuser's avatar
usernameuser
Joining in
2 days ago

VM broadband installation location - no power source

The Virgin Media service has recently been activated in my area and I am considering switching to the VM broadband-only service.

I assume that the VM service to my property would follow the same route/duct as the BT/phone line and terminate close to the existing BT master socket. My property does not have a power source in the hallway where the BT master socket is located. There is nothing plugged directly into the master socket.

My current hub/router is located on the other side of my property (in the living room) and connected via an internal phone socket extension that was fitted within the stud wall when the property was built. I also have several ethernet cables to this location, two of which connect to Ubiquiti UniFi WiFi access points via a switch (I don't use the ISP's hub Wi-Fi). This is where I would need the VM hub/router to be positioned.

Will VM be able to install their service in a completely different location to the BT master socket location? If so, I assume this would involve running a cable around the outside of my property, which may not be aesthetically pleasing.

Thanks in advance for any advice and guidance.

Broadband
install
location
master socket

2 Replies

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  • goslow's avatar
    goslow
    Alessandro Volta
    2 days ago

    VM uses its own cabling and you should be able to request where you want the VM socket (within reason).

    VM is most likely to use an outside route to avoid coming inside. Any cabling will be surface clipped. VM will not lift floorboards, go into lofts, across roofs etc. (although sub-contractors to VM may be a bit more flexible).

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    2 days ago

    Assuming it's XGS-PON: the fibre will be installed and terminated, then a connected length of fibre can be run - within reason - to another place where the hub 5X is to be located.