Forum Discussion

janepike's avatar
janepike
Joining in
5 months ago

Virgin media in 2nd floor flat

Hello 

I have VM in my current house but am moving to a 2nd floor flat early next year (contract runs out in Jan 2026 anyway).  The flat owner says he doesnt know if Virgin supply that address or can get wifi up there - how can I find out please?

 

thanks

4 Replies

Replies have been turned off for this discussion
  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    If you are in a traditional HFC cable area & not one of the full fibre ones, it will depend if the property is internally wired for VM. The building owner should know this. VM can only wire externally to 1st floor height, & some councils will not allow external wiring on communal residences anyway.

    • janepike's avatar
      janepike
      Joining in

      thank you - the checker says its available at the postcode (there are a lot of flats there) but as its 2nd floor I dont know if it goes up that far or is internally wired.  I'm hoping to buy the flat but assume I cant take VM with me if they wont wire it.

       

      • Robert_P's avatar
        Robert_P
        Icon for Forum Team rankForum Team

        Hello janepike

        Thanks for the additional information regarding the property, we can get this looked into for you via the forums and I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.