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LPJ's avatar
LPJ
Joining in
7 months ago
Solved

Virgin cable through sill or wall?

 

Hello - first timer here so my apologies if I'm in the wrong group or am doing this incorrectly. I'm getting some rotten old windows replaced but the my broadband cable passes through the window sill to an ancient Telewest box that was installed before I moved in here. Do Virgin engineers tend to put cables through walls now instead? I'm guessing the cable attaches to the Telewest box via a coax connector or similar so I can't simply pass the cable back through the old sill then in through the new one. Grateful for any advice.

  • nodrogd's avatar
    nodrogd
    7 months ago

    Your problem is getting the Telewest box open without the correct tool. There is an isolated diplexer inside the box. You can unscrew the incoming cable from this & then re-attach. The modern equivalent is a lot smaller, so you might want to get a technician in to change it. Cost is £25 flat rate.

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  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    7 months ago

    Your problem is getting the Telewest box open without the correct tool. There is an isolated diplexer inside the box. You can unscrew the incoming cable from this & then re-attach. The modern equivalent is a lot smaller, so you might want to get a technician in to change it. Cost is £25 flat rate.

    • -tony-'s avatar
      -tony-
      Alessandro Volta
      7 months ago

      theres 2 ends to the cable so if you cannot open the internal box and you can see the external wall box open that and disconnect the cable in there then pull it through the old window frame and then refit it via a drilled hole in the wall - or get VM to do it at a cost of £25

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    7 months ago

    I recommend getting VM to drill through the wall and fit a modern socket, cost is only £25.

    • Adduxi's avatar
      Adduxi
      Very Insightful Person
      7 months ago

      I didn’t know you had an N64 …..  😉

  • jb66's avatar
    jb66
    Very Insightful Person
    7 months ago

    It was common to drill through windowsills when the walls are super thick like yours is.

    The engineers now carry 1m drill bits so can go through thick walls

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    7 months ago

    A friend of mine lives in a house built between the wars, I think, and the front and rear walls are over 8" thick. That's as thick as you are likely to encounter but there are some "one and a half brick" walls which are 50% thicker.

    • -tony-'s avatar
      -tony-
      Alessandro Volta
      7 months ago
      Roger_Gooner wrote:

      A friend of mine lives in a house built between the wars, I think, and the front and rear walls are over 8" thick. That's as thick as you are likely to encounter but there are some "one and a half brick" walls which are 50% thicker.

      not sure where you are and what buildings are around you - old buildings with solid [non cavity] walls have 21" thick wall [minimum] - builders learnt that that was the minimum for driving rain not to pass through 

      cavity walls are 2 x 4 1/2" bricks and a cavity so 12" ish so not sure what your 8" wall is

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    7 months ago

    Hi LPJ,

    Thank you for your post and welcome to the community. 

    We can certainly arrange for an engineer to work on this. 

    I will private message you now to confirm your details. 

    ^Martin