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nbeech's avatar
nbeech
Just joined
2 years ago

Twin coax cables from wall

Just had my new broadband and tv package arrive. The isolator will not fit to the internal wall connection as all I have is two black coax cables coming from the vm wall box. Does anyone know if this will work to get a connection? 

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Twin coax sounds like a Sky dish connection, so the previous VM connection may have been removed.  Call 0800 052 1734 and book a manned installation. 

     

     

  • Hi there nbeech 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue and a big thank you to jpeg1 for their advise here so far. Have you been able to call and speak with our team in regards to this?