Forum Discussion

KK5's avatar
KK5
Joining in
2 years ago

Socket relocating

We need to move our socket to a different room how do we arrange it?

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Paul_DN's avatar
    Paul_DN
    Icon for Forum Team rankForum Team
    2 years ago

    Hi KK5,

    Thank you for reaching out to us in our community and welcome, any relocations of equipment can be done by a technician, this is classed as a special request and a £25 call out charge would be added to your account.

    If you still need this arranging I will be happy to help, I will send an invite into a private chat, please look out for the white envelope to accept.

    Regards

    Paul.