Forum Discussion

Chausson660's avatar
Chausson660
Joining in
2 years ago

Ring connection

My outside Ring connection says poor how do I fix this I’ve a hub 5 just been connected 

  • Zach_R's avatar
    Zach_R
    Forum Team
    2 years ago

    Hi Chausson660, 

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble with the connection to your Ring device. Are you having any trouble with any other device connected to the router? 

    Thanks,
     

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        2 years ago

        Did you reset all your Wifi kit to use the new Hub 5 SSID and password?  Or set the Hub 5 SSID and password to be the same as your previous setup?