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Hendersons's avatar
Hendersons
Joining in
4 months ago

Relocating cable entry point

Hi,

Our cable currently comes in under the grass across the front garden and we are due to start renovating the cellar soon. , and will be digging up that part of the garden. We need to move both the cable entry point and how it is chased into the house. How do we go about that as we can't seem to find the right area on this site? 

Thanks! 

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    4 months ago

    You can either call CS and book a visit for the work to be done, or wait for a VM person to pick this up. There is a standard charge of £25.

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Hendersons 👋.

    Thanks for reaching out to us and welcome to the Community Forums. This is something that we can help you with via private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina