Forum Discussion

DMC11's avatar
DMC11
Joining in
2 years ago

quickstart

i recently ordered a quickstart kit but have heard nothing of yodels delivery and have no account set up to track, i need help please asap as ive already wasted many days without it and cant move into new home until set up 

 

thank you

5 Replies

Sort By
  • unisoft's avatar
    unisoft
    Knows their stuff
    2 years ago
    DMC11 wrote:

    i recently ordered a quickstart kit but have heard nothing of yodels delivery and have no account set up to track, i need help please asap as ive already wasted many days without it and cant move into new home until set up 

     

    thank you

    If urgent ring in on 0345 454 1111 (local call usually out of a mobile tariff for included minutes) or 150 from cable landline phone.

    Someone from VM will be along anywhere from a few hours to 3 days on here (usually within hours).

    • DMC11's avatar
      DMC11
      Joining in
      2 years ago

      hi, thanks for quick reply, much appreciated and will try the number

       

  • DMC11's avatar
    DMC11
    Joining in
    2 years ago

    unfortunately this didnt help me, as its for landline numbers needed , which i dont have, plus account number, which i dont have. so helpful to anybody who does 

    • Lee_R's avatar
      Lee_R
      Icon for Forum Team rankForum Team
      2 years ago

      Hi DMC11 thanks for posting and welcome to our community.

      Indeed, welcome as a customer. I can see my colleague VM-Jon has reached out to you.  Please do let us know if you require any further assistance.

      Regards

      Lee_R

  • VM-Jon's avatar
    VM-Jon
    Problem sorter
    2 years ago

    Hi DMC11 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon