kirstenphilz
3 months agoJoining in
QuickStart Order
Hello,
I placed an order on 18/11 for a broadband QuickStart installation kit.
I received emails with the order confirmation (and order summary including order reference) and next steps listed as:
- We'll confirm your delivery date
- We'll email your contract
I haven't received any further confirmation emails so far, or anything from Yodel. The order is supposed to be delivered today.
This is the second attempt to order this I have made recently - the first one the same thing happened and it was never received, I got in touch Virgin Media said it would be with me within 72 hours and they then cancelled it for some reason.
If I go to the 'Manage order of appointments' section of the app it says I have no orders or appointments.
Can someone please check the status of my order and assist.
Thanks