That is the first time I've seen this faceplate on the forum.
The key question remains, who is responsible for installing that socket in your flat ?
Could it be a contractor specified by the Housing Association ?
IRS faceplates have been installed for years in flats to provide multiple outlets for DTT, satellite and radio. When VM provides its service you have "VM over IRS" whereby the faceplate is replaced by a VM one which adds the outlet for the coaxial cable. (I'm careful not to say "VM's coaxial cable" as the existing cable in the building is used to carry VM's signals.) VM is responsible for the work and some of it is often contracted out to a specialist like SCCI.
Yes exactly but it was trying to arrange to get faceplate changed with cable connected to VM on the junction box on the apartment block wall and customer services not fully understanding this and even the engineer who did the pre install survey had not seen this setup before. Keep my fingers crossed by a week on Thursday midday I’m connected.
