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Annie2012's avatar
Annie2012
Joining in
12 months ago

Outside Virgin Box broken

Hi there, my Virgin Media outside box has broken and come away from the wall of the property and needs to be replaced.  I'm concerned the cables are exposed, how can I get this replaced please.

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 months ago

    Hi Annie2012 

    Thanks for posting and welcome to the community. Apologies to hear of the Omnibox issue.

    I have checked the system and can see you have spoke to the team since posting and got an engineer visit booked in.

    Please let us know how the visit goes :).