Forum Discussion

sarahlm52's avatar
sarahlm52
Joining in
5 months ago

Outside box

The cover on our outside box has gone missing.  How do I get a new one? 

Outside Box

2 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    5 months ago

    Hi sarahlm52,

    Thanks for your post and welcome to our community. 

    I'm sorry to hear the external box cover has gone missing.

    I'll send you a private message now so I can book an engineer visit for you.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

  • Tudor's avatar
    Tudor
    Very Insightful Person
    5 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.