Outside box
The cover on my brown box has become detached. Photo attached.
Could a Virgin admin respond please.
Forum Discussion
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hey Simon1111, thank you for reaching out and I am sorry to hear this.
Let me send you a DM now and we can look at getting this resolved.
Glad we've managed to get the ball rolling on this for you.
