Forum Discussion

Liak's avatar
Liak
Joining in
2 years ago

Outside box is broken

Hiya I have looked outside and my cable box cover is now missing which I think it has blown off from the strong winds. This is now leaving the cables exposed.

Please can you let me know how I can get this rectified. 

 

 

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi Liak,

    Thank you for your post and welcome to our community forums. We're here to help.

    We're sorry to hear that the external omni box appears to be exposed. It looks like one of my colleagues has already responded on your other thread about this to assist you further, so we'll continue to help you with this from there going forward.

    Thanks,