Ordered Virgin on Tuesday. It’s now Friday and I’ve not heard a thing.
Not heard anything from Virgin since I ordered on Tuesday. What’s happening please?
Forum Discussion
Hi carldysongolf
You could try calling the pre-installs team on 0800 052 1734 and ask them to check.
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday
Make sure VM have the correct spelling of your email address ... especially if you placed a phone order.
Hi carldysongolf
Welcome to the Community Forums! Thanks for your post.
Sorry to hear you hadn't heard back after placing an order with us online. From here, we believe that you might have had an update since - can you please confirm if you've since received any further correspondence from us? If not, we can look into this further with you.
Let us know 😊
