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jjth17's avatar
jjth17
Joining in
10 months ago

Order dispatch

I made an order last week for Gig1 broadband (hub 5) and stream Box. The Yodel tracking has been on “With sender” status since 00:00 29/06 and is due for delivery tomorrow but this looks like Virgin Media have not dispatched the order.

Can this be followed up please as it is looking unlikely to be delivered on time. Upgrading my package so far has been a nightmare at every step including this stage so i have very little confidence that the goods have been dispatched.

delivery
Dispatch
yodel

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  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    10 months ago

    Hi jjth17 

    Welcome to the community forums

    Sorry to hear of your concerns with your order. We can see on the systems at our side that you've since been in touch and this all looks resolved for you now. 

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).