Forum Discussion

bad_advert's avatar
bad_advert
Joining in
7 months ago

'Oops something went wrong'

'Oops something went wrong'

Had this twice now at the last hurdle trying to sign up. Even get the pre-contract guff emailed before it happens. Last time was nearly 9 months ago.

Despite all the kit and ducts being in, years later VM are the only choice for true fibre for those poor sods who live to the left of the big old green and also grey cabinets round the corner...

Don't know how common this years but have no desire to be held on the phone for hours when I'm trying to buy something, not a good advert and maybe by the end of my current contract (3 months to go) who knows what else might be available.

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    7 months ago

    Hi bad_advert 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having when trying to sign up 😔

    In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel