Forum Discussion

Chloe040788's avatar
Chloe040788
Just joined
21 days ago

On connect app TV boxes showing which I don't have?!? Is this normal??

Hi community, I'm a new joiner and like to check connected devices, when I click on the network option it shows my hub and the number of connected devices, but it showed one TV box a week ago which I thought was strange, and it now shows 2 TV boxes.. I only have broadband and no TV boxes! Is this normal or not.. anyone tech security savvy who can answer this question?

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    Chloe040788. The Connect app is not very good at identifying some devices. It used to be possible to correct this via the Hub but the facility to rename devices has been removed.

    I have two Google Chromecast devices on my network which the Connect app identifies as being TV boxes.

    • Chloe040788's avatar
      Chloe040788
      Just joined

      Brilliant thanks that might explain it I have 2 fire sticks... However strange you can't block access to them.. thanks for your help with this 👍👌

  • Client62's avatar
    Client62
    Alessandro Volta

     

    Keep blocking unknown / unrecognised stuff on the Connect app and you will soon cause an almighty mess that may need to be unravelled with a factory reset of the VM Hub.