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Biddy37's avatar
Biddy37
Just joined
15 days ago

Not received delivery information from Yodel

Just had the same thing happen. Called to add broadband to my package a few days ago and was told my broadband and new TV box would be delivered today. No yodel tracking email received so found your post. Spoke to an agent on live chat to be told it's not showing in transit but will be escalated to a manager, and not to worry I will get it in 2-3 days!! Terrible service from VM. They obviously know they have supply/delivery issues so why keep informing customers of made up delivery dates?! 

  • Hello Biddy37,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your delivery. We don't have any known issues with our delivery and supply, we did towards the end of 2024 but they were resolved earlier last month. Have you received and installed your equipment since you last posted?

    Kind Regards,

    Steven_L