Forum Discussion

Lucia_LS's avatar
Lucia_LS
Joining in
9 months ago

No information about delivery QuickStart kit

Hello,

I am trying to find informations about the delivery of QuickStart kit that I have ordered 5 days ago. I cannot find details if/when the kit will be delivered. I only get order confirmation email and that has no details to set the account in order to track the delivery.

Could you please provide information how to solve this. Thank you.

 

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi @Lucia_LS

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon