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DanielleJ1's avatar
DanielleJ1
Joining in
8 months ago

No cornfirmation of installation date

Hi,

I ordered Virgin Media Fibre Broadband with a Stream box on 14/6 and it was due to be installed today (2/7) however, I have not received any confirmation of installation date. I have only been sent the pre contract information and an initial order confirmation. Any help would be great.

Thanks.

  • Hi DanielleJ1,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm very sorry to hear you've had some issues with a recent install request. Has there been any change or update on your end since your post?

    Thanks,