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DanielleJ1's avatar
DanielleJ1
Joining in
11 months ago

No cornfirmation of installation date

Hi,

I ordered Virgin Media Fibre Broadband with a Stream box on 14/6 and it was due to be installed today (2/7) however, I have not received any confirmation of installation date. I have only been sent the pre contract information and an initial order confirmation. Any help would be great.

Thanks.

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    11 months ago

    Hi DanielleJ1,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm very sorry to hear you've had some issues with a recent install request. Has there been any change or update on your end since your post?

    Thanks,